Last updated on:
16th January 2019
In order to provide you with services or improve the services we offer you, we may collect and process personal information including (without limitation) information through the activities you engage with us, such as:
The information that you provide is stored on our databases. We use the information for landlord and tenant rental management activity and to assist in providing customer support and services. We may from time to time contact you with new service offerings. You may remove yourself from these mailings at anytime by emailing us at firstname.lastname@example.org.
If you at any time receive any communication from Renthub which you would not like to receive, please contact us and we will remove your name from our mailing list, or you may use the unsubscribe link located at the bottom of each email communication you receive from us.
We give you the user of our service the right to access the information we hold about you and correct it, if it’s wrong. If your personally identifiable information changes, or if you no longer desire our service, you may correct or update this data by making the change within your account or by contacting us.
Thank you for using the Renthub services. Please read these Terms carefully. By using our services or signing up for an account, you’re agreeing to these Terms. This is a legal agreement.
A few definitions to help you understand this agreement
In order to become a user of Renthub to rent a property or use any of our services you must:
Once data is entered it is stored in perpetuity. Once a tenancy application is submitted I/we agree for our credit check and information to be provided to the landlord for the property we are applying for. By using our services, you must agree and meet the eligibility requirements listed above and not violate any laws or regulations. Renthub may change eligibility requirements at any time.
There is no minimum term to use Renthub, when you sign up to use our service, that is when the term begins. The term continues for as long as you use the service (Terminate your account). By clicking the ‘Create Account’ button after entering your user details when signing up, means you have officially ‘signed’ and agree to these terms. If you sign up for Renthub on behalf of a company or other entity, you represent and warrant that you have the authority to accept these Terms on their behalf.
You or Renthub may choose to terminate your account. Renthub may terminate or suspend your account at any time, with or without written notice, to use or access any part of Renthub. We will not provide a refund or reimburse you. Renthub may terminate your account if you do not log in for 12 months, which is deemed ‘inactive’. Renthub may delete all your data from your account if Terminated.
You are solely responsible for ensuring the security and confidentiality of your user details, including any username and password assigned to you. You must notify us immediately if you know of unauthorised use of your account. We’re not responsible for any losses due to stolen or hacked passwords. For security reasons we don’t have access to your password, if you forget your password, we may only reset your password.
You may purchase our service to post your property advertisement to third party property portals until rented, at the price posted on the pricing page of our website which you may change from time to time which includes ‘Goods and Services Tax’ (GST). You agree to give Renthub the authority to advertise your property for rent on your behalf to the nominated third-party property portals.
Until rented or sold means you can effectively have your property advertisement posted on a third-party property portal for 90 Days. All property advertisements published using our service will include the address of the property and displayed on our site “Renthub” and third-party property portals.
All property advertisements may be published to our company Facebook, and Pinterest accounts. If you wish for this to be removed, please contact us.
You may purchase a ‘For Rent Sign’ to be delivered to you anywhere in New Zealand, the price posted on the pricing page of our website which may change from time to time and includes ‘Goods and Services Tax’ (GST) and freight to anywhere in New Zealand. ‘For Rent Signs’ are made from corflute measuring 900mm by 600mm in size. There is no limit to the number of ‘For Rent Signs’ in which you can purchase for any one particular property.
Initial move in costs paid by the ‘tenant’ are non-refundable once paid.
We will give you a refund on your property advertisement if we stop providing our services to you for a reason that is not in these terms.
We will provide you with a refund or reimburse you with a new sign if your ‘For Rent Sign’ is not fit for the purpose of merchantable quality upon delivery within 30 days of receipt of shipment. This means if the sign is marked, torn or damaged in some way that is not acceptable via photographic evidence we will provide you with a refund or reimburse you with a new sign. We will not refund for any damages caused by you deliberately or accidentally.
If you violate any of these rules then we may suspend or terminate your account.
nformation on our service or provided in publications from Renthub or provided by our Team should not be regarded as a substitute for professional legal, financial, commercial, or professional advice of any kind. You should seek independent legal advice.
No warranty is made as to the accuracy of information provided by Renthub or our team. Whilst we make every reasonable endeavour to achieve accuracy and reliability in the information provided on the website and in associated publications including resource documents.
You remain solely responsible for complying with all applicable property and residential tenancy laws. This includes following correct procedure when your tenant is behind in rent and not relying on our rent reminders, they are just simple notifications. It is Your responsibility to check that storage of and access to your data via the software and the website will comply with laws applicable to you (including any laws requiring you to retain records).
Renthub disclaims all liability and responsibility for any direct or indirect loss or damage including but not limited to loss of profit, loss of revenue, loss of goodwill, loss of customers, loss of capital, downtime costs, loss of or damage to reputation, loss connected with defamation, loss under or in relation to any other contract, loss of data, loss of use of data, loss of anticipated savings or benefit suffered or incurred by or awarded against you under or in any way connected with this agreement or the website or any consequential loss which may be suffered by you through relying on anything contained in or omitted from Renthub.
The actions users take can have an impact on our service and other users of the service. Users must follow this Acceptable Use Policy, if you violate it, we may suspend or terminate your account.
It is not acceptable use of the Service to engage in any of the following practices, or to allow anyone else to engage in the following practices, in using the Service:
If you use any of the Renthub services in a way that breaches this Acceptable Use Policy, you are in breach of your agreement for your use of the Service.
Breaching this Acceptable Use Policy may result in us taking action to remedy the breach. This may include rejecting or deleting a specific property advertisement, suspending, or terminating your subscription to use any of the Renthub services, or any other action that we are permitted to take under our agreement with you and according to law.
If we reject or delete a property advertisement due to a breach by you of this Acceptable Use Policy, you will remain liable for any fees and charges which were made to Advertise the Property for rent.